FAQ

What do I get after purchase?

A ZIP package with the guides, templates and calculators described on each product page. Digital download, no physical shipping.

How fast do I get the download?

The download link is emailed automatically after payment. The link is valid for 24 hours — please save the files promptly. If it expires, email us and we'll re-issue it.

Can I get a refund?

Refundable before you download the ZIP; once downloaded, the purchase is non-refundable. See the refund policy.

Which languages are supported?

The Import Trader Toolkit ships in 14 languages. Other toolkits are English-first, with more languages added over time.

How do I pay?

Secure checkout via PayPal — credit card or PayPal balance, no account needed to pay by card.

Still have a question? Contact us